Effective date: August 9, 2026
Last updated: August 16, 2026
About this policy
This Privacy Policy explains how MillMatters.com (“MillMatters,” “we,” “us,” or “our”) collects, uses, discloses, retains, and protects personal information. It applies when you visit MillMatters.com, contact us, subscribe to our newsletter, or otherwise interact with our services.
Personal information we collect
We may collect information that you provide directly, including your name, email address, the contents of messages you send us, and newsletter subscription choices.
When you subscribe to the newsletter, we may record your email address, name if provided, signup date and source, confirmation status, IP address, consent information, and subsequent unsubscribe request.
Our website and service providers may also collect technical information such as IP address, browser and device type, referring page, pages visited, approximate location derived from an IP address, cookies, and server logs. Newsletter delivery records may include deliveries, bounces, spam complaints, opens, and link clicks.
How we use personal information
We use personal information to operate and secure the website, respond to inquiries, manage newsletter subscriptions, deliver requested communications, measure and improve our content, diagnose technical problems, prevent misuse, maintain business and compliance records, and meet legal obligations.
We do not sell subscriber email addresses or mailing lists.
Email newsletters and beehiiv
We use beehiiv to manage newsletter subscriptions and deliver email campaigns. Information associated with a subscription is transferred to and processed by beehiiv on our behalf. beehiiv may also process information for security, administration, service improvement, and other purposes described in the beehiiv Privacy Policy.
When email tracking is enabled, beehiiv may place a small, unique image in an HTML email to record an open. beehiiv may also replace links with unique redirect links to record clicks. These measurements can be affected by email privacy features, automated security scanners, disabled images, and forwarded messages, so they are not always accurate.
You can unsubscribe at any time by using the unsubscribe link included in each marketing email. We will stop sending newsletter campaigns to an unsubscribed address. We may retain a limited suppression record so that the address is not added again accidentally and may retain consent and withdrawal records where reasonably required for legal and compliance purposes.
Cookies and similar technologies
MillMatters and its service providers may use cookies, web beacons, and similar technologies to provide site functionality, remember settings, protect the site, and understand use of the website and newsletters. Some technical identifiers, including IP addresses and unique tracking identifiers, may constitute personal information.
You can control website cookies through your browser settings and any cookie controls made available on the site. Blocking cookies or images may affect some functionality and may limit email open tracking.
Service providers and disclosure
We may provide personal information to service providers that support website hosting, content management, security, analytics, email delivery, backups, and technical operations. We limit disclosure to information reasonably required for those services.
We may also disclose information when required by law, to respond to lawful legal process, to investigate fraud or security incidents, to protect the rights and safety of MillMatters or others, or as part of a business transaction subject to appropriate safeguards.
International processing
We and our service providers may process or store information in the United States and other countries, which may be outside the country where you live. Privacy laws and protections can differ between countries, and information processed in another country may be accessible to courts, law enforcement, or government authorities under that country’s laws. We use contractual, technical, and organizational measures appropriate to the service and information involved.
Consent and choices
We seek consent where required and collect information for identified purposes. You may withdraw consent to future newsletter messages at any time by unsubscribing. Withdrawal does not affect processing that occurred before the withdrawal or information that must be retained for legitimate legal, security, or compliance purposes.
Retention
We retain personal information only as long as reasonably necessary for the purposes described in this policy and applicable legal requirements. Newsletter subscriber information is generally retained while a subscription is active. After an unsubscribe request, we retain only the information reasonably needed to honour that request, protect the service, resolve disputes, and demonstrate compliance. Contact messages, system logs, and other records are retained according to their purpose, sensitivity, and legal or operational requirements.
Security and privacy breaches
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No internet transmission or storage system can be guaranteed completely secure.
We assess privacy breaches in accordance with applicable law. When legally required, we notify affected individuals and relevant regulatory authorities within the applicable time periods. We maintain breach records as required by law.
Access, correction, and other requests
You may ask about the personal information we hold about you and request access to or correction of that information, subject to applicable exceptions. Depending on where you live, you may have additional rights concerning deletion, restriction, objection, portability, or withdrawal of consent.
We may need to verify your identity before completing a request. If we cannot fulfil a request, we will explain the reason where required. You may also make a complaint to the privacy regulator responsible for your jurisdiction.
Children’s privacy
MillMatters is intended for a professional and general audience and is not directed to children under 16. We do not knowingly collect personal information from children under 16. If we learn that such information was collected, we will take reasonable steps to delete it.
External links and job listings
MillMatters contains links to third-party websites, including employers and job-application services. Those organizations control their own privacy practices. Review their privacy notices before providing personal information. Unless a MillMatters form expressly states otherwise, personal information submitted on an external site is not collected by MillMatters.
Changes to this policy
We may update this policy as our services or legal obligations change. We will post the revised policy on this page and change the effective or last-updated date. Material changes may also be communicated through the website or by email where appropriate.
Applicable law
Our privacy practices are governed by the privacy and electronic-communications laws that apply to MillMatters and to the individuals whose information we process.
Contact us
To ask a privacy question, exercise a privacy right, or make a complaint, contact:
MillMatters Privacy Contact
Email: [email protected]
Website: https://millmatters.com/